Last updated: November 2, 2025
Effective Date: November 2, 2025
By accessing or using our services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services.
The service and all its original content, features, and functionality are owned by Studio and are protected by international copyright, trademark, and other intellectual property rights laws.
By using our services, you agree to:
We reserve the right to modify or discontinue, temporarily or permanently, the service with or without notice. We shall not be liable for any modification, suspension, or discontinuance of the service.
In no event shall Studio be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.
These Terms shall be governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law provisions.
We reserve the right to modify these terms at any time. We will notify users of any changes by updating the "Last updated" date of these terms.
All projects begin with a clearly defined scope outlined in a project proposal or contract. Any changes to the project scope must be requested in writing and will be subject to additional fees and timeline adjustments.
Small adjustments within the original scope (e.g., text changes, color tweaks) are included in the agreed-upon revision rounds.
Significant scope changes (e.g., additional pages, new features) require a change order with updated pricing and timeline.
Payment terms are clearly outlined in each project proposal. Standard payment structure includes:
Required before project commencement. This deposit reserves your project slot and covers initial design and development work. Non-refundable once work begins.
Due upon project completion and before final deliverable transfer. All files, source code, and credentials will be transferred upon receipt of final payment.
Projects over $5,000 may be divided into milestone payments as agreed upon in the project proposal. Work will not proceed to the next milestone until the previous milestone payment is received.
Payments not received within 7 days of the due date will result in project suspension. A late fee of 5% per month may be applied to overdue balances. Projects suspended for more than 30 days may be cancelled, with all paid amounts forfeited.
Deposits are non-refundable once work has commenced. This is because we allocate resources, time, and expertise to your project from day one.
If you wish to cancel the project:
Monthly retainer and maintenance fees are non-refundable but can be cancelled with 30 days' notice.
Upon receipt of full and final payment, you own all rights to the final deliverables, including source code, design files, and any custom graphics created specifically for your project. We will transfer all files and provide full ownership documentation.
Some projects may include third-party components (e.g., WordPress themes, plugins, stock photos, fonts, frameworks). These components remain under their original licenses:
We reserve the right to use completed projects in our portfolio, case studies, and marketing materials unless a Non-Disclosure Agreement (NDA) is in place or you explicitly request otherwise in writing.
Any pre-existing intellectual property, templates, tools, or code libraries owned by Studio that are incorporated into your project remain our property. However, you receive a perpetual, royalty-free license to use them as part of your project.
We can assist with domain registration, but domains are registered in your name and you maintain full ownership. We recommend registering domains directly through your preferred registrar (e.g., Namecheap, GoDaddy, Google Domains).
We offer hosting setup assistance and recommendations. You have two options:
We strongly recommend owning your hosting account directly to maintain full control and avoid vendor lock-in.
We treat all client information with strict confidentiality. We will not share, sell, or disclose any confidential information, including:
For projects requiring additional confidentiality protection, we are happy to sign a mutual Non-Disclosure Agreement (NDA).
All packages include a post-launch support period (30-60 days depending on package) covering:
After the support period, we offer optional maintenance plans starting at $99/month, including:
In the unlikely event of a dispute, we commit to the following resolution process:
This agreement is governed by the laws of Nova Scotia, Canada. Both parties waive the right to a jury trial.
Studio shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to: acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.
You agree to indemnify and hold Studio harmless from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect and enforceable.
These Terms of Service, together with any project proposal or contract, constitute the entire agreement between you and Studio regarding the use of our services and supersede all prior and contemporaneous written or oral agreements.
If you have any questions about these Terms, please contact us at hello@studio.com
Business Address: Halifax, Nova Scotia, Canada
Business Hours: Monday - Friday, 9:00 AM - 5:00 PM AST
Response Time: We typically respond to inquiries within 24-48 business hours