Privacy Policy

Last updated: November 2, 2025

Effective Date: November 2, 2025

Introduction

At Studio, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

Information We Collect

We collect information that you provide directly to us, including:

  • Name and contact information
  • Email address
  • Project requirements and preferences
  • Communication history

How We Use Your Information

Service Delivery

We use your information to provide, improve, and customize our services according to your needs.

Communication

To respond to your inquiries and keep you informed about your projects.

Service Improvement

To analyze and improve our website and services.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

Access

You can request access to your personal data.

Correction

You can request correction of inaccurate data.

Deletion

You can request deletion of your data.

Objection

You can object to processing of your data.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Active Projects

Data related to active projects is retained throughout the project duration and for 3 years after completion for warranty and support purposes.

Marketing Communications

If you opt-in to receive marketing emails, we retain your contact information until you unsubscribe or request deletion.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy when transferred internationally.

GDPR & PIPEDA Compliance

We comply with the General Data Protection Regulation (GDPR) for EU residents and Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). You have the following rights:

Right to Access

You have the right to request copies of your personal data. We may charge a small fee for this service.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data, under certain conditions.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

Right to Data Portability

You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Right to Object

You have the right to object to our processing of your personal data, under certain conditions.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. The types of cookies we use include:

Essential Cookies

Required for the website to function properly. These cannot be disabled.

Analytics Cookies

Help us understand how visitors interact with our website by collecting and reporting information anonymously (e.g., Google Analytics).

Preference Cookies

Enable the website to remember information that changes the way the website behaves or looks, such as your preferred language or region.

Managing Cookies: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website. You can manage cookie preferences in your browser settings.

Third-Party Services & Integrations

We may use third-party services to help operate our business and website. These services may collect, process, and store your data. Third-party services we use may include:

  • Google Analytics - Website traffic analysis and user behavior tracking
  • Email Service Providers - To send project updates and marketing communications (with your consent)
  • Payment Processors - To process payments securely (e.g., Stripe, PayPal)
  • Cloud Storage Providers - To store project files and backups securely
  • Communication Tools - For project collaboration and communication

Each of these services has their own privacy policies addressing how they use your information.

Data Breach Notification

In the event of a data breach that may affect your personal information, we will notify you and relevant authorities within 72 hours of becoming aware of the breach, as required by applicable data protection laws. The notification will include the nature of the breach, the data affected, and steps we are taking to address it.

Do Not Track Signals

We do not currently respond to "Do Not Track" (DNT) browser signals or other mechanisms that provide consumers with the ability to exercise choice regarding the collection of personally identifiable information about their online activities over time and across third-party websites.

California Privacy Rights (CCPA)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA):

  • The right to know what personal information is collected, used, shared, or sold
  • The right to delete personal information held by businesses
  • The right to opt-out of sale of personal information (Note: We do not sell personal information)
  • The right to non-discrimination for exercising your CCPA rights

To exercise these rights, please contact us at hello@studio.com

Children's Privacy

Our services are not intended for children under 13 years of age (or 16 in the European Union). We do not knowingly collect personal information from children under these ages.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

Email Communications & Opt-Out

We may send you service-related emails (e.g., project updates, billing notifications). These emails are necessary for service delivery and cannot be opted out of while you are a client.

For marketing emails, you can unsubscribe at any time by clicking the "unsubscribe" link in any marketing email or by contacting us directly. We will process your request within 10 business days.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@studio.com